By accessing or participating in any Truckroll LLC services (including online training programs, platforms, forums, and any related services managed under a separate Mutual Non-Disclosure, Non-Circumvention, and Training Use Agreement (“NDA”), quote, proposal, or invoice), you acknowledge and agree to the following terms and conditions. These terms supplement and are consistent with the NDA or other written agreement executed between the parties (if applicable).

 

1. Training and Content

All training materials, videos, forums, programs, content, methodologies, and resources provided by Truckroll LLC (collectively “Truckroll Content”) are furnished solely for informational, educational, and general guidance purposes. Truckroll Content is based on industry best practices, recognized references, standards, and general knowledge within the utility, electrical, and clean energy sectors at the time of development.  

 

Truckroll Content is provided on an “as-is” basis and may contain errors, omissions, or require clarification depending on context, application, manufacturer, system design, or jurisdiction. Truckroll LLC makes no representations or warranties whatsoever regarding the completeness, accuracy, reliability, timeliness, or suitability of any Truckroll Content for any purpose and expressly disclaims all liability for any errors or omissions in the content.  

 

Completion of any Truckroll LLC training does not create a qualified worker, certify competency, qualify any individual to perform work, or authorize any activities. Truckroll LLC assumes no liability whatsoever for the training, validation, assessment, or determination of any participant’s skills, competencies, or qualifications; these responsibilities rest solely and exclusively with the employer. Participants and their employers retain full responsibility for determining employee competency, ensuring compliance with all applicable OSHA, NFPA, utility, state, federal, local codes, regulations, equipment manufacturer (OEM) requirements, and safety standards, and for supervising all field and operational activities.  

 

Any identified or suspected errors, omissions, inaccuracies, or concerns regarding Truckroll Content must be submitted to Truckroll LLC in writing promptly. Verbal communications or assumptions do not constitute official notice. Failure to provide written notice shall be deemed acceptance of the information as provided. Only written responses from authorized Truckroll LLC representatives shall be considered valid. Training materials may be updated or changed without prior notice. It is the participant’s and employer’s responsibility to stay informed of current requirements.

 

2. Images, Posts, and User Content

By uploading or sharing images, videos, posts, or other content on Truckroll LLC platforms, you grant Truckroll LLC an irrevocable, non-exclusive, royalty-free right to use, display, reproduce, and distribute such content for educational, promotional, community, and platform purposes. You represent and warrant that:  

• You understand and adhere to the Code of Conduct.  

• You own or have obtained all necessary permissions and rights to share the content.  

• The content is professional, does not include unauthorized personnel or selfies, contains no defamatory or derogatory remarks about any company, manufacturer (OEM), or individual, and complies with all applicable laws.  

• Truckroll LLC assumes no copyright ownership or liability related to user-submitted content.  

 

Truckroll LLC reserves the right to remove any post, image, or video at its sole discretion. Users may share experiences and general knowledge, but such content must not be presented or relied upon as professional or definitive advice. AI-generated responses may be inaccurate or incomplete and should not be relied upon for professional decisions.

 

3. Services Fees and Payment Terms

Online subscriptions are billed monthly and automatically renew until cancelled by the user in accordance with the platform’s cancellation procedures. Cancellations must be completed prior to the next billing cycle to avoid additional charges. No refunds are issued for subscription fees unless a written request is submitted and expressly approved by Truckroll LLC.  

 

For all other services (including those managed under a separate NDA, quote, proposal, or invoice), invoicing is typically issued at the end of the month or as otherwise specified in the applicable agreement, quote, proposal, or invoice. Payment terms are typically net 30 days from the invoice date unless otherwise agreed upon in writing. Any late payments past the specified due dates are subject to a late fee as a percentage of the total project, as set forth in the applicable agreement.  

 

Neither party shall be liable for delays or failure to perform due to causes beyond reasonable control, including but not limited to natural disasters, labor disputes, or government actions.

 

4. Purchases and Return Policy  

Physical products and materials purchased through Truckroll LLC may be returned within thirty (30) days of purchase, subject to condition, restocking approval, and applicable fees. After thirty (30) days, no returns or refunds will be accepted on physical products.

 

5. Intellectual Property & Content Restrictions

All Truckroll Content, including training modules, videos, materials, software, platforms, systems, and methodologies, constitutes the exclusive intellectual property of Truckroll LLC and is protected under the NDA (or other written agreement) and applicable law. Access is limited, non-transferable, and granted on a per-user basis solely for the agreed purpose.  

 

You agree not to copy, reproduce, distribute, share, modify, create derivative works from, reverse engineer, extract, or use Truckroll Content for any internal or external training, commercial purpose, or outside the Truckroll platform without prior written consent from Truckroll LLC. Unauthorized use may result in legal action, suspension of access, and pursuit of all available remedies.  

 

Both parties agree to maintain the confidentiality of non-public, proprietary, or sensitive information and to use such information solely for the purposes of fulfilling the agreement.  

 

You agree to indemnify and hold harmless Truckroll LLC from any claims, damages, or liabilities arising from:  

• Your implementation or use of the services;  

• Failure to comply with applicable laws or regulations;  

• Misuse or modification of provided materials.

 

6. Data Protection & Privacy Policy  

Truckroll LLC is committed to protecting your personal information in accordance with the confidentiality obligations set forth in the NDA or other written agreement. All personal data, training records, platform activity, communications, and user content are treated as Confidential Information.  

 

We collect and store information you provide (name, email, password, address, payment details, purchase history, IP address, session data, etc.) solely to provide and operate the Services, deliver customer support, administer training, improve user experience, comply with legal obligations, and send service-related notices. We do not sell, trade, or share your personal information or training records with third parties for marketing purposes outside of Truckroll LLC. Data is stored securely on platforms meeting cybersecurity standards.  

 

In addition, we may collect the Internet protocol (IP) address, login information, computer and connection details, session information (including page response times, length of visits, page interaction, and navigation methods), and personally identifiable information (name, email, password, communications, payment details, comments, feedback, etc.). This information is used only to provide and operate the Services, deliver customer assistance and technical support, contact you with service-related notices, create aggregated statistical data, and comply with applicable laws.  

 

Your use of Truckroll LLC services constitutes acceptance of this Privacy Policy and the confidentiality provisions of the applicable agreement.

 

7. Limitation of Liability & Disclaimer 

Truckroll LLC disclaims all warranties, express or implied, including but not limited to warranties of accuracy, completeness, reliability, fitness for a particular purpose, merchantability, or non-infringement. All information and services are provided without warranties of any kind and on an “as-is” basis.  

 

Participation in any services or use of Truckroll Content carries inherent risks. You and your employer assume all risks associated with the implementation of any knowledge gained and any actions taken based on Truckroll Content. Truckroll LLC shall have no liability for any errors, omissions, or inaccuracies in Truckroll Content, nor for the training, validation, or assessment of skills, competencies, or qualifications (which are the employer’s sole responsibility). 

 

In the event Truckroll LLC provides on-site support, it maintains the appropriate level of insurance and coverages for the scope of work to be performed.  

 

Truckroll LLC is not responsible or liable for:  

• Any injury, damage, loss, or regulatory violation resulting from reliance on training, content, or platform information;  

• Actions taken by users outside their employer’s policies, OEM manuals, or applicable regulations;  

• Any unauthorized or improper use of images, posts, or shared media;  

• AI responses that may be inaccurate or incomplete.  

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This Agreement and all Truckroll Content provide general information and educational guidance only. They do not provide professional advice and do not replace or supersede employer policies, OEM manuals, manufacturer instructions, or any applicable laws, codes, or regulations. Truckroll LLC shall not be liable for indirect, incidental, consequential, or special damages, including loss of profits or business interruption. Total liability shall not exceed the fees paid for the specific services giving rise to the claim.  

 

These terms constitute the entire agreement regarding the disclaimers and limitations applicable to the services and may only be modified in writing signed by both parties. This Agreement shall be governed by the laws of the state or jurisdiction where the work is performed, unless otherwise agreed in writing, consistent with the NDA or other written agreement.  

 

By accessing or participating in Truckroll LLC services, you expressly acknowledge and agree to the terms and conditions outlined in this document and the applicable NDA or other written agreement. If you do not agree, you should not access or participate in any Truckroll LLC services.